MULTI-ROLE DELIVERY PLATFORM
A multi-role delivery product built for underserved cities.
A mobile food-delivery product and operations portal that coordinate customers, business partners, delivery flow and day-to-day management.
Discuss a similar workflow
Open full size ↗The local delivery challenge
One service had to work across customers, partners and operators.
The product needed to make local food ordering and delivery usable across multiple roles while giving the operating team the web-based visibility required to manage the service.
A product across several roles
The ordering journey and day-to-day operation needed to stay connected.
- 01
A multi-role mobile experience for browsing, ordering and the delivery journey.
- 02
A companion operations management portal for coordinating day-to-day activity.
- 03
Shared platform workflows that support customer, business and delivery-side participation.
The multi-role delivery path
From local discovery to operations management.
The sequence shows the roles and handoffs that support the customer journey without exposing private operational data.
- 01Customer discovery
- 02Order creation
- 03Partner fulfilment
- 04Delivery coordination
- 05Operations management
Coordination across roles
Each participant needed a focused view of the same service.
- The product has to serve different roles without making the core ordering path difficult to use.
- Operations need a practical management view alongside the customer-facing mobile experience.
- The system was built for a market where dependable digital delivery infrastructure was less established.
From browse to operations
Customer-facing screens backed by an operating platform.
Open full size ↗
Open full size ↗
Open full size ↗The outcome
A product released into the market and adopted by users.
FUDGO reached more than 10,000 Google Play downloads within six months. The platform combines the mobile delivery experience with the operational system needed to support it.
Technical notes
- React Native mobile product and Next.js operations portal.
- Supabase-backed data, role controls, realtime updates and operational workflows.
- Production mobile release and multi-role product delivery.
Byte & Stack's role
Byte & Stack owned the mobile and web product engineering, backend workflows and operational management experience.
Discuss a similar workflow